Mar 13, 2021
Quyen Tran
Buyer
★
★
★
★
★
Catherine was an excellent help during my first home purchase. She helped me research for my very first-home for 2 years. During the odd time in the real estate market (COVID-19), with Catherine's genuine and professional guidance, I was able to purchase my dream home with the best bargain. I am HUGE on customer service quality since my profession is customer-focused-business; hence, I am amazed by how quickly and professionally Catherine responded to all my concerns. Always with thorough response emails and weekly-check-in phone calls go a long way to me. It took me about 1.5 years to find the perfect home since my wife and I are extremely picky. Catherine had stuck with me the entire time, always attentive, and always searching and suggesting different ideas and a buffet of options that would fit our particular tastes. After a relentless and patient search, I found THE perfect home which both my wife and I would be beyond thrilled to live in. Besides, it is a brand new home and new community, Catherine advised me to put the offer in at the time the home value was low. After our home offer, the home equity shot up to $30K additionally. Thanks to Catherine! Like a godsend, Catherine also sent reminding emails to help me with organizing paperwork and import dates, i.e., walk-through appointment, notary, or digital signing. As a first home-buyer, Catherine thoroughly went through each step, provided tips and preparation for the new home, and advised on items we should be aware of. I feel so much confident and relieved working with genuine, competent, thoughtful, and professional like Catherine. Thanks to Catherine, we now have accomplished our dream and are happily living in our dream home.