Dec 2, 2016
Austin home owner
I first met Ann Banos in 2005 when I and three other partners (who were planning a rental investment in Austin) called upon Ann to assist us. Her friendliness, graciousness, and easy manner immediately appealed to each of us.
As she drove us through areas of Austin, she suggested properties in communities that had potential as foreseeable home rentals and that fit the limits of our price range. Since we lived out-of-state, she knew we had a small window of time to view properties; and thus, made every effort to end our searching in a timely manner and to quickly settle any necessary paperwork after we had made a decision to purchase.
During our time with her, it was obvious she had a vast knowledgeable concerning all areas of Austin-- especially those that had excellent school systems (a demand we requested of her), and those whose neighborhoods would attract serious buyers. We finally settled on a home in Leander; and with her expertise and invaluable experience, we were able to procure a home that both she and each of us fit the criteria that we had discussed.
After ten years of owning the home in Leander, we decided to sell. We again called upon Ann to assist us, and we found that she was as accommodating and helpful as she had been years before. When we requested that she handle the sell of the home, she set about mailing any (and all) necessary paperwork (disclosures, documents, etc.); evaluated any necessary repairs or improvements needed for the home; and hired whatever personnel would be needed to do those improvements. She was always available to answer questions—day or night--and give advice or provide clarification . She often kept long vigils at the Leander home as she patiently waited for deliveries, potential buyers, or workmen.
Indeed, she proved invaluable to not only purchasing this rental home, but a valuable asset to the often tedious tasks of selling. We will always be grateful to her ethical standards, expertise, and dedication to her work.