Jun 18, 2021
Meegan Payne
Associate Professor
We highly recommend Justin Santolaya as a real estate agent!! We were ready to stop renting and become homeowners. And we were prepared for a long search, full of disappointments, given the current, tight, and very face-paced market. Thank goodness we were wrong!
Justin listened to our priorities and budget. We viewed a few properties; Justin was flexible and quickly arranged additional ones to view because many that we were interested in were already pending sales. On our first weekend visiting properties, we came across one that made both of us smile. Justin advised us to make an offer to avoid the regret of not doing so.
In making the offer, we kept telling ourselves it was to gain experience with the market, avoid having regrets - at least we made an offer even if we got beat out. Our offer made it to the counter-offer phase, and then our counter offer was accepted. I do not think this would have been possible without Justin’s guidance and extra efforts. Justin answered all of our questions, always giving us space to decide what we were comfortable with before moving forward. Justin is a master facilitator and an expert. He helped us navigate the escrow and loan process efficiently. We are beyond amazed that we are now homeowners!
Justin was highly attentive, proactive, and responsive. Regarding communication, he returned all phone calls, texts, and emails the same day, usually within minutes. He is friendly and professional. We recommend Justin Santolaya to anyone looking to buy or sell a home. He is hands down the best, and if we ever need to move again, he will be our choice in real estate agents.