Carmen has served as my buyers agent in looking for a very specific type of property. She was thorough and persistent in showing me everything that I wanted to see. In other words her immense talent for listening well and understanding the buyers needs is a very rare commodity and she has the expert touch. But mostly I want to comment on her responsiveness. People that don’t buy real estate on a very regular basis have a scanty and somewhat distorted view of the process. She was tremendously patient with my questions always answered me properly and thoroughly and was an excellent advocate dealing with the seller and sellers agent. Being available, both by messages emails and in person could not have been improved. She is terrific. She is also a warm and genuine person. I could not ask for more and so I did not. Carmen is now going to represent me as sellers agent on my other property. Thank you Carmen!

MK Cirksena

Jan 10, 2022

Carmen Cervantes

Real Estate Professional NextHome Wine Country Premier
1303 College Avenue
Santa Rosa, CA 95404
CalDRE #01259617
Jan 15, 2022
Carmen was amazing throughout the process. She communicated frequently and helped us understand the process which made it easier considering we were in 2 escrow at the same time. Her professionalism and positive attitude was extremely appreciated and that’s the reason we chose to work with her 5 years after buying our home. I would strongly recommend you to call Carmen without any hesitation because she will not disappoint.
Thank you.
Jan 10, 2022
Carmen has served as my buyers agent in looking for a very specific type of property. She was thorough and persistent in showing me everything that I wanted to see. In other words her immense talent for listening well and understanding the buyers needs is a very rare commodity and she has the expert touch. But mostly I want to comment on her responsiveness. People that don’t buy real estate on a very regular basis have a scanty and somewhat distorted view of the process. She was tremendously patient with my questions always answered me properly and thoroughly and was an excellent advocate dealing with the seller and sellers agent. Being available, both by messages emails and in person could not have been improved. She is terrific. She is also a warm and genuine person. I could not ask for more and so I did not. Carmen is now going to represent me as sellers agent on my other property. Thank you Carmen!
Dec 30, 2021
Carmen has been such a pleasure to work with! She is knowledgeable, professional, and has amazing attention to detail. She has helped us purchase and sell our home. Both transactions were painless as Carmen handled everything for us from scheduling inspections, the fence repair, carpet cleaning, and anything else we needed. Carmen was always available to quickly respond to questions, whether in person, via mobile phone, or e-mail. We look forward to working with her again in the future!
Oct 4, 2021
CA State Parks
Carmen is great! She supported us with the purchase of our Family Home. She was able to answer all of our questions throughout the process. She kept our discussions real and showed honesty. She was dependable, allowed us to view homes even with very little notice. I would go through this process again with Carmen!
Oct 3, 2021
Carmen was very professional and detailed when going over the final paperwork. She was also very patient and made sure we understood everything she was explaining to us. I highly recommend her services, you can’t go wrong with someone like her.
Oct 1, 2021
Carmen motivated us to continue looking for a property that would suit our best interest, that bring a proper home for our parents and us. She was diligent, efficient and kept us apprised of any red flags on properties that we thought we wanted...she was our moving force in finding the right home. Carmen was extremely pleasant and professional during the entire process. We owe it to Carmen for helping us find the home that fit our families needs.
Sep 18, 2021
Carmen,

Thank you so much for taking the time explaining the different stages of buying a home. My family appreciated the time, dedication and patience you gave us in finding the right home that met our needs. We would not hesitate in recommending your services.
Apr 2, 2021
It was a true pleasure working with Carmen! My husband and I felt like we can ask her even the silliest question, and she would kindly answer it for us. Carmen was always on time at house showings, very professional, and so easy to contact her when needed. She’s the kind of person you feel like you’ve known forever, even out 2 young girls liked her very much!
Thank you Carmen for helping us find out home!
Feb 11, 2021
Carmen was so patient with us on our homebuying search. She kept us well informed and always set up showing for us right away. Communication was great and she was so knowledgable. On the day we got our keys, my husband and i felt like it was christmas because of all the thoughtful welcoming gifts. So happy to have worked with Carmen through this!
Dec 19, 2020
Carmen was an absolute dream to work with! As first time home buyers we were very nervous about navigating the unknown. She answered all of our questions with the patience and poise that only decades of experience can provide. We will always be grateful for the time and attention that Carmen dedicated to us and we simply cannot imagine why anyone wouldn’t want to work with her. We would highly recommend her services to anyone looking to buy or sell a home.
Dec 3, 2020
Carmen did an excellent job for us to find a place and walk us through the process!! Even with a challenging process Carmen was there always looking out for us and giving great advice! Carmen is very responsive to messages and kept us well informed as the process unfolded. I would and will recommend her for any real estate needs for anyone!! I am glad she was our Realtor and our new friend!!
Oct 5, 2020
Superintendent
Greetings,
I want to express our Gratitude and appreciation for the outstanding Service Carmen Cervantes provided my Wife and I. Her efforts, patience and expertise resulted in Our finding and purchasing our new home. It was a long search with many trips to various areas. Carmen was always there , polite, informative and caring.
We want to let you know we Sincerely are glad to have met and worked with Carmen.
Thanks again,
Catherine & Gonzalo Ramirez
Aug 16, 2020
Seller
Carmen was amazing. She walked right along side us as we sold my family home. She was compassionate, caring, extremely patient and very professional. We would recommend Carmen to anyone who needs a realtor.
Aug 10, 2020
School counselor
Carmen has been amazing throughout the hole buying process. She was able to answer all of our questions and recommended what to look for in a house since we were first time home buyers. I will definitely recommend Carmen to others and she's bilingual, so that's always a plus. :)
Jul 17, 2020
Retired
We have used Carmen for both purchasing as well as selling a home. During the purchase process Carmen was aware of detailed information and approached the property with a detailed eye that kept us from buying property that was wrong for our situation. Carmen also facilitated a sale of a home during this crazy Corvid 19 environment. We have recommended her to relatives and feel her services are top notch.
May 1, 2020
client
Carmen hizo un muy buen trabajo en ayudarnos a completar la compra para nuestra propiedad es muy puntual,enfocada,y buena comunicacion a lo largo de todo el proceso.
Apr 30, 2020
Buying client
I recommend Carmen's services,she was a great help to obtain my property. I'm grateful to have Carmen in this process.
Apr 1, 2020
Carmen Cervantes is a great real estate agent. She helped me twice (when I bought the Condo and when I sold the Condo). Her knowledge and expertise are outstanding. She is very nice, cordial,
proactive. She always anwered and addressed my questions and concerns right away.
Without a doubt I will be reaching her in the future for any real estate need that I might have.
Jan 7, 2020
Office Support Supervisor
Carmen was very patient and knowledgeable while helping us in the purchase of our first home. She had a lot of suggestions and was very honest in her opinions on what would work for us in our situation. She was never pushy or tried to get us into whatever home came in the market. She let us know step by step everything that went on during the whole buying process, she is also bilingual and I always feel more comfortable with someone who can share my same ideas based on my background it was almost like a family member being our real estate agent. I highly recommend her in the purchase of your new home.
Dec 20, 2019
Carmen did a fabulous job helping us through the process of finding our home. She is highly knowledgeable and experienced, always available, listened to what our needs were and helped us find the perfect home for our family. She provided high quality service to us and are confident she will do the same for all future clients.
Nov 20, 2019
Vineyard Manager
Carmen helped me tremendously. I was buying a home for the first time, and with her help, and experience the process was fast, and easy to complete. She is an excellent real estate agent. She answered all my questions , and works efficiently.
Nov 1, 2019
Buyer
Meeting Carmen and having her be my agent was a blessing she did all the work and asked all the gritty and hard questions to make sure we found the perfect home. She was very knowledgeable and it was easy to see why she is the professional she is. She knows what to look for and about the community that your looking at before you even visit the home. I thank her for all her services on making my first home purchase a ease. I highly recommend Carmen to anyone and everyone if your looking for a home. It was a pleasure working with her to make my dreams come true. Thank you again Carmen
Sep 24, 2019
Carmen is extremely knowledgeable with loads of experience in real estate. She has helped us with both a difficult purchase and a quick sale.

Carmen was always close at hand and pre-empting the next step guiding us with patience and confidence.

It could either be her youthful energy, positive attitude or smile that makes a difference. Either way Carmen gets the job done right.

I would highly recommend Carmen Cervantes as your real estate agent.
Sep 16, 2019
Client
Carmen was our agent when we bought our home in Santa Rosa and again when we sold it. She helped us navigate six offers within a week of putting our house on the market, and we sold for well above our asking price. She was always responsive to our communications and on time to all showings and meetings (not to be taken for granted). She's a true pleasure to work with!
Aug 14, 2019
Engineer
I was a first-time home-buyer and the first generation in my family to buy a house, so the process seemed overwhelming at first. Finding Carmen was the best thing that could have happened for us. She helped clarify the process step-by-step, helped us understand the market conditions in each area, and helped us connect with a knowledgeable local lender. It was also a great plus to work with a bilingual realtor. I can't recommend Carmen highly enough.