28009 Smyth Dr., Suite 200
Valencia, CA 91355
CalDRE #02015936
About Me
Charity helped us with every aspect of the home sale --guiding us on what to do (and what not to do), setting a realistic and competitive price, and walking with us through every step of the process with hands-on involvement, and clear and transparent communication. She was always available, always one step ahead, and always laser-focused on getting the best possible outcome.
What really sets Charity apart is not just her knowledge and experience, but her incredible positivity and energy. She made what could have been a stressful process feel smooth and even exciting. We never once felt out of the loop or unsure of what was happening--because Charity made sure we never were.
There is truly no one I would trust more with the sale of my home. Charity Jones is a total pro, and we are beyond grateful for her outstanding work. I cannot say enough about how good she is at what she does!
As a first-time seller, I had no idea how intricate and overwhelming the process could be. Charity's expertise was invaluable, guiding me through every step with confidence and ease. From preparing my home for showings to navigating multiple offers, she made what could have been a stressful experience feel seamless.
What truly sets Charity apart is her patience and dedication. She took the time to explain every detail, ensuring I felt informed and reassured throughout. Her knowledge, professionalism, and unwavering support made all the difference. If you're looking for someone who goes above and beyond, Charity is the one!
Her professionalism, passion and experience reduced our stress levels and gave us the confidence to price our home competitively. She took all the guess work out of the transaction and inspired us to take a closer look at how much clear and precise communication is valued in our own businesses.
Charity held our hand the entire way, making us feel safe to ask dumb questions and then took the time to educate us. We always knew where we were in the process, even with the smallest of details. Before listing she connected us with competent contractors to freshen the house and then flawlessly styled and staged our home. And honestly, she was just FUN to work with! She was incredibly kind, and so respectful of our home and family.
Lastly, Charity was super generous with her time after the sale of our home and helped consult on a new home purchase outside of her market. She was there for us with the same expertise, guidance and kindness as if it was her own listing!
I can't thank Charity enough for finding me and Osa a home! You'll be my go-to for all my future real estate adventures. I recommend her to anyone who wants a professional buying experience and to have fun during it :)
We had a lot of prep-work to do and I'm so grateful for Charity's guidance during that time. I needed suggestions and she helped me with what was top priority to prepare our home to sell. Because of her, we were organized, had a timeline to go by and she kept in contact with me, regularly checking in and answering our questions. In addition, she understood that this was an emotional process and was always so kind and considerate.
We took to heart all of her suggestions to have our home ready for its debut. As a result, we had the perfect offer after 4 days of going live! Yes, then the escrow process begins, but again, Charity continued to be with us EVERY step of the way. Even the escrow company she uses is so organized and easy to work with.
I am so grateful to Charity for her incredible work ethic, positive attitude and extensive knowledge of this ever-changing market. I HIGHLY recommend her to anyone buying or selling their home! There is a reason she gets rave reviews and 5 stars across the board! She is definitely "Your Girl In Real Estate!!"
From the very beginning, Charity acted with empathy, grace, respect and no small measure of intelligence. She understood that the dollars were important but also understood that this was a fairly emotional time for us and she addressed the matter accordingly.
Further, her strategy with respect to asking price, staging, timing and buyer response was spot on. We ended up getting multiple offers above asking within hours of the house going live and, we closed in 30 days. This despite the fact the market was already in flux.
I would not hesitate to work with Charity again and I highly recommend her to anyone looking to buy or sell a home.
When it was time Charity jumped right into go mode! She was immensely helpful with walking us through the steps that we would be going through. She was very helpful with guiding us through decluttering our very packed house and getting it ready for staging. I'm positive that the staging, the pictures, the video, and all the work she did prior to our weekend open house made it a success. We got multiple offers from the open house and were in escrow 2 days later at 40K over our asking price and she negotiated us staying in the house for free for an extra month after escrow closed.
Once we were in escrow Charity made sure to be there every step of the way. She was there for every appointment and spent lots of time assuring me it was all going to happen on schedule.
She truly cares about her clients and makes you feel like you are the most important client she has. Going through this process with this amazing realtor and friend was AWESOME!!
I decided to sell in early Spring, not knowing where I wanted to move to. Charity was so knowledgeable on the market, the different areas/neighborhoods, tips on selling and on and on. We aligned on a date to list. Once it listed, boom it was gone. The market was crazy and everything moved at such a fast pace. I cannot imagine the process if Charity did not know what she was doing. Charity was very professional, yet, you feel like you've known each other for years.
My next step was to buy. I had a few areas I wanted to look at. We must have gone to 50+ homes before I found the one. Charity was not pushy and everything that was important to me was important to her. And when I found the one, this woman did everything in her power to make sure I got that house!!!!
Charity treats you like you are her only client. Phone calls, emails, text messages; her responses were instant. She wants to make the process as stress free as can be with buying and selling. Talk about an Energizer Bunny; I don't think she ever slept.
Charity Jones, I cannot thank you enough for your dedication, patience, and drive in helping me through the selling and buying process...and to get my forever home!
My partner and I had been looking at houses online for over a year during the pandemic but were daunted by how competitive we found the market to be. Little to no supply of housing caused prices to skyrocket and competition became intensely fierce. Thankfully Charity came to our rescue. She was a recommendation from a good friend and boy are we glad we had her on our side. She walked us through her buyer presentation and broke down key concepts in a way that made all the information easy and fun to learn. She then started booking us top tier house showings based on our personal preferences.
We saw some absolutely precious homes and ultimately made an offer on a highly competitive property in Pasadena with oodles of curb appeal. My partner and I thought there was no way we'd get it but Charity wrote up a killer offer with excellent terms and did everything in her power to seal the deal and get us our dream home. Spoiler Alert! Our offer was chosen as final by the sellers and the house is now ours! We came in a bit under our top tier budget, in our prime location, on an ADORABLE house brimming with charm, with a huge backyard, AND we gained an amazing friend in the process. Any hurdles we ran into during the buying process, Charity was on it in a flash. No questions asked, only guidance and solutions offered. She patiently answered all our questions and even gave us excellent referrals for contract work we were hoping to get done. All in all, my partner and I are the presidents of the Charity Jones fan club and could not recommend her highly enough if you are considering buying a home.
Charity Jones is an outstanding agent and an absolute gem!
The process was seamless, from the photography, light complementary staging, to the viewings. Charity stood by every promise, every step of the way. At our first meeting she told me, "Give me 2 full days for showings and I will present multiple offers to you a few days after." And she wasn't kidding!
We listed our home, did a 2 full days of viewings with all precautions followed. We sat down 2 days later to look through 23 amazing offers! YES 23!! Charity's marketing strategy is superb, and her knowledge is spot on! The extras you get from her marketing are truly amazing.
After reviewing all the offers we decided on the one best suited for us. Charity's work didn't stop there, every step of the way through Escrow she was so helpful. Any silly question answered right away. From the inspection, appraisal, final walk-thru, she was there in person every step of the way. She reassured me no one would be allowed in without her present.
Charity uses the most amazing escrow company; they were really the easiest to work with.
There are a lot of people that can talk the talk... But Charity Jones truly can talk the talk & walk the walk! She takes every listing on like you are family, is always honest 100% of the way, and truly wants the very best for her clients. This exceptional level of service was extremely comforting during this home selling process.
If you are looking for a kick ass realtor who truly cares, Charity Jones is your girl!
She is an INCREDIBLE realtor! Hard working, very responsive, and really prides herself in getting the absolute best for her clients. I would highly suggest having a conversation with Charity if you're looking to buy or sell a home. You will be well taken care of!
She was recommended to us by a close personal friend and colleague. As soon as we reached out, she responded almost immediately (during a global pandemic). Charity took the time to do a zoom conference with us laying out every piece of the whole buying process (note that we are first time home buyers). Not only did she make sure we were educated, but she took a personal interest in educating herself in regard to our desires. What did we absolutely need, what did we want, and what were our deal breakers.
Moreover, Charity took a vested interest in us as people. She made it a priority to get to know us and our personalities.
All of this is to say that she took the time and effort to deliver options we truly would want. The attention to us and detail was beyond beneficial in valuing our time.
Her professionalism was also leagues above other realtors we’ve interacted with. Always courteous, on time, and responsive to our inquiries in a thorough and timely manner.
On our first weekend looking at homes, Charity arranged a wonderful schedule that was logical and time efficient while not feeling rushed in any manner; inspecting each home with us in minute detail. Her knowledge of the industry is bar none!
That first weekend, we found the home we wanted. That FIRST weekend. Charity went into action immediately. She negotiated with the client and their team and kept us apprised of each and every evolution along the way. We are pleased to say, this review is being written from the living room of that very same home.
After the fact, Charity has kept in contact to answer any questions we may still have and give recommendations when we need them. She isn’t in it for the sale, she’s in it for her client.
Along the way, we learned that Charity was also a kind and spirited person. Not only is she an elite professional, she’s a true friend.
We would say we highly recommend her, but that doesn’t do it justice. Contact Charity immediately if you’re in the market for a new home. 10 stars out of 5!