Aug 7, 2019
My fiancée and I just purchased our first home with Charity's help, and I don't know if I can gush about her enough. She's an incredibly kind, funny, patient, knowledgeable person. She's an INCREDIBLE Realtor.
To start with, Charity was on-time/early for every appointment, viewing, open-house. She took our calls/texts/emails on weekends, nights, any and every time of day. She sent us fun gifs via text. Just a straight up joy to be around, which really helps when you're in the potentially stressful position of dropping half a million dollars in one go.
She was extremely patient and understanding when we switched our area of focus from LA, to Glassell Park, to Highland Park, to North Hollywood, to Santa Clarita. She showed us a great variety homes within our price range, sometimes a little under, sometimes a little over, and sometimes encouraging us to look at different areas based on our wants/needs. She was receptive and proactive when we sent homes we had found online, and arranged several days of scheduled viewings. We never felt rushed to find a home.
Charity KNOWS what she's talking about. She spent a good amount of time on the phone with the sellers and agents of the property we were looking at, to get a feel for what the sellers' priorities were, what their personalities were like, etc. She will put in the man hours for you!!! When it came time to put in an offer on a house, she was incredibly strategic not only with the exact amount we should offer and counter with, but with additional contractual add-ins that made the seller that much more eager to accept our bid (which they did!). While we were in escrow, they continually followed up with the sellers to be sure that every detail of our contract was taken care of, and that every light bulb and remote was accounted for. They also have great contacts and recommendations for inspectors, electricians, plumbers, etc.
Most importantly, every single step of the process was explained to us. We knew absolutely nothing about how to buy a home at the beginning of this process, and feel like total pros now, thanks to Charity Jones' School of Real Estate Realness.
I cannot recommend hiring Charity as your real estate agent enough. We are moving in to our home this weekend, and cannot wait to invite Charity (and Jay!) to our housewarming party.