Aug 23, 2019
Nancy Jean Silverthorn
From the beginning, Dawn was very attentive and informative. I had a tight timeline and only had 2 weeks before I had to be in Houston, TX to start a new job. She never faltered in providing answers to questions and advising as we went along in the process.
She especially went above and beyond on July 6th, the first and only day it was listed. With 3 viewing scheduled by July 5th, it became clear early on it was going to be a busy day so she took over booking and managing the flow of people at the house. She met me to discuss offers as they came in but after they continued to mount, we met in the evening and chose the one that looked the most advantageous. In all 9 offers in < 12 hours of the house being listed. She stuck to my need to close on or after August 16th since I was coming back to Town for a wedding so I only had to make one trip back to complete the closing and removal of property from the house.
Once I left town, in my absence, she was the one who met inspectors, and others that needed access to the house. She kept me appraised of the progress and informed me when specific actions needed to be performed in a timely manner.
She also was able to recommend a Next Home agent in Houston, Jessica Harless, who called while I was enroute and pulled rental listings according to my specifications. By the time I arrived in town on 7/10, I had a list of over 61 properties to review and that Saturday we met and went to view my top 10 and put in an application with my favorite. She provided assistance with Utilities and also gave me an appliance warehouse where I could purchase a 'scratch & Dent' refrigerator for a lot less than at the retail stores.
Because of Dawn's attentiveness, I was able to focus on the next step in my transition and completed the house prep, contracted on house, and obtained a rental property in Houston in < 1 days time.
She was truly a full-service agent and made my quick move something to look forward to and be excited about since I was not weighed down by the stress of moving and all the it entails.