Shelley was the most patient and understanding person. We were relocating from Massachusetts and it was very hard selling a house up there and trying to find the perfect house to raise a family in Virginia. (Especially during Covid-19) She was very patient with all the picky requests that made my wife choose certain houses opposed to others. In the end we fell in love with a house that Shelley fought everyday to make sure we didnt lose it when things took longer than expected with our house in Massachusetts. Shelley never put pressure on us and was very knowledgeable about her job and the house she is showing.