Nov 13, 2020
Elvia Morataya
Police Records Specialist
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2020 has definitely been one crazy year and it showed. Although I was hoping for a drastic change in the housing market due to COVID, which much didn't change, I luckily had Susana there to guide me. She asked me what I was looking for in a home and really tried her hardest to help me find something on the peninsula with a sprinkle of searching in the east bay to accommodate my budget. It had seemed as though we were searching forever with no luck on either side of the bay! We were either outbid or there was too much to invest. Thankfully one day we came across a starter home on the peninsula that checked off so many boxes, it seemed too good to be true! Although my husband and I took a risk with our bid, Susana had worked her magic and we received a counter offer! I was almost in disbelief, we hadn't received any counter offers or pendings from any of the other homes we had seen. Next thing I know, Susana is walking me through all the processes of being able to call that house MY home. Just when we were getting ready to put house hunting on hold, Susana was there helping every step of the way. I wouldn't have been able to purchase my first home without her. I highly recommend Susana! She is very patient, very thorough, and truly makes herself available any time of day to answer any questions!