Omer Hassam

Senior Support Team Lead Reach150 Social, Inc
Jan 21, 2021
CEO & Principal Broker
I have been a client with SmartZip for years. However, I had an ongoing issue with my website that was never properly addressed. In fact, it had become so frustrating I was considering just cancelling the account. That is, until my issue was escalated to Omer Hassam. Omer had the patience (I was a little grumpy about my issue during our first call) and more importantly, the talent, to fix the issue. Even though it took several weeks, Omer was on top of things every step of the way. I told him I had been forgotten several times when I tried to get this issue resolved several times over the last year (the reason I was a little grumpy), so he made a point to give me regular updates throughout the process to tell me he was still working on it, and had not forgotten about me. How refreshing! I give Omer an A+ here. I hope you guys give him a fat raise and a big promotion so he can start teaching other employees "how it's done".
Jan 12, 2021
Omer was excellent! Walked me through my troubles, very patience and polite. He was great to work with!
Jan 11, 2021
Omer was all around great. On time and knowledgeable. He understood the issue and went right to it and stuck with it until it was resolved!! Thanks,
Dec 22, 2020
Designated Executive Broker
Omer answered all my questions and is looking into some additional questions about the beginning of my service in May 2020. It is so nice to have a pleasant understanding customer service person! Thanks so Much!
Dec 10, 2020
Team Leader
Omer did a fantastic job of explaining my account and the new Smart Zip system. Showed all the features and how we can better use Smart Zip to attract and connect with sellers.
Dec 10, 2020
Director of Marketing
Omer was very clear and informative, he helped us understand a complicated billing issue, and proceeded to answer all our questions involving our mailers, databases, etc. Omer was courteous, patient, and helpful. 5 stars!
Dec 3, 2020
Very good job! give him more money!
Nov 13, 2020
Omer was great...he answered all my questions and was extremely helpful in getting me back on track with my smart zip/reach150 advertising. He truly took an interest in making sure I was able to achieve my goal. Thank you, Omer!
Nov 12, 2020
Director of Career Development/Agent Training

Thank you SO much for calling me back today! I’m sure you knew I was frustrated, as I first contacted Reach150 for assistance back on October 23.

You were kind and patient, but more than anything you fixed everything with which I needed assistance!

You were thorough and knowledgeable, and I couldn’t have been in better hands.

I hope you have a great rest of your week.

Thank you again and please stay safe, my friend!
Nov 10, 2020
Omer is always on point with his information and efficient! Thanks Omer!
Nov 9, 2020
Quick, efficient response!! Thank you for helping me today!
Nov 9, 2020
Sales Associate
Omer it was a pleasure speaking with you.

Thank you for all your assistance today, being new to the program a lot of questions and you answered them all.

Nov 5, 2020
Omer spent almost 2 hours trouble shooting my technical challenge with me. I appreciate his help and dilligence!
Nov 4, 2020
Thank you for getting back to me so quickly! Always appreciate quick responses.
Oct 29, 2020
Hello Omer,

I really appreciated your slowing down so I could understand you clearly on our call today. That said, you did a terrific job navigating this with me and helping me. I have a much better understanding of our system now and looking forward to more interactions and help if necessary from you in the future. I am sorry I left the call but I was able to complete what I was doing while you were speaking with your manager and then my employer called me so I needed to call him right back. Again, I really appreciate your help today. THANK YOU!

My Associations

Reach150 Social, Inc - Team Members