SmartZip Account Managers

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Recommendations (9)

Nov 13, 2019

Evan Karam recommends Mindy Lyseng-Crawford

Mindy has been great! Very responsive and willing to help and provide input and advice to aid to get me the best results!
Nov 4, 2019

Ana Collongette recommends Felicia Tapia

Real Estate Broker

I am happy to say that Felicia has impeccable customer service manners. She was empathetic to our situation and offered solid alternatives and solutions to our situation.

We are very happy as to how she was able to resolve what seemed to be an unsolvable situation.
Nov 4, 2019

Maria T Vina-Rodriguez recommends Felicia Tapia

Realtor with Berkshire Hathaway Home Services

Felicia, is excellent at her job, she goes above and beyond to provide excellent customer service and finds the right to solution if a problem arises.
Oct 31, 2019

charese David recommends Jackie McCulley

Real Estate Broker

Jackie is absolutely awesome! I can not say enough about how helpful, insightful and just plain wonderful to work with. She is patient and really understands how help users of Smart Zip get the most our of it. It really helps people like have someone like Jackie to work with. It can be overwhelming and she simplifies everything for me and this helps me have a more focused and successful approach.
Oct 30, 2019

William Peck recommends Mindy Lyseng-Crawford

Realtor/Coldwell-Banker

I thank Mindy for her assertive assistance in getting me fully functional with the Smartzip system. She is always there and has been extremely patient with my elementary questions.

I would highly recommend her as a top aide assistant in launching a new software system for a person naive as myself!

Thank you Mindy!!!!!
Jul 25, 2019

Ann Hyde recommends Jhoseline Soriano

Broker Associate, Keller Williams Key Partners, the #1 office in the Kansas City Metro Area

Jhoseline Soriano has been so helpful to me that I want to express that to you so that she gets proper recognition in the company and rewarded for her excellence.
She is patient, a careful listener and then best of all SHE GIVES ME CONCRETE SUGGESTIONS:
• Words---what to say when I call
• How to phrase an email
• Timeline for what I do for respondents
• Rewriting a draft handout that I wrote about downsizing and decluttering
• Revising/tweaking a scheduled letter I drafted to go out from SmartZip
I do appreciate how Jhoseline directs our conference calls. She’s in charge. I ask questions and tell her my concerns, and then she responds IN DETAIL with authority and confidence.
I can’t remember meeting with a marketing consultant who was as helpful and made our time together so productive, AND WE ARE meeting ON THE PHONE, not in person. Amazing!
My praises to Jhoseline and to SmartZip! THANK YOU! THANK YOU!


I’m working hard on my follow up in an area where I’ve listed and sold real estate for over 30 years. You are giving me a fresh approach. Thank you very much.

Sincerely,

Ann Hyde

P.S. I want you to know how I appreciate the quality of paper, envelope and printing of the letter you send out on my behalf. The paper has a weight which I think demands being opened and at least glanced at if not read. Many companies are reducing the budgeted cost of paper, including my office. THAT REDUCES THE EFFECTIVENESS OF THE MAILING AND CHEAPENS THE IMPRESSION OF THE AGENT AND COMPANY. Thank you for not doing that! I want you to know I notice and appreciate your commitment to quality

Jun 21, 2019

Glenda Daughety recommends Jhoseline Soriano

Team Leader

She gave Excellent service.
Response time was promptly and correct.
I think she deserves a RAISE!!!
Mar 28, 2019

David Morrell recommends Mindy Lyseng-Crawford

Realtor, Intero Real Estate Services

Mindy was immediately helpful. She launched me into two campaigns that are going to bring me excellent results. Her professionalism was spot on and she was pleasant and easy to work with. I am looking forward to using her skills to use my platforms more effectively. Thank you for Mindy. I am grateful
May 16, 2018

Brenda Miller recommends SmartZip Account Managers

REALTOR

Kyle is always quick to address any issues. And if he can't fix them, he finds someone who can. He takes the extra time to listen every time and provides suggestions that I can do to make the system work at its fullest potential.

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