Natalie Hernandez
Escrow Officer Assistant Security Title North Glendale
My name is Natalie Hernandez, and I am an Escrow Officer Assistant with six years of dedicated experience in the escrow and title industry. Throughout my career, I have prioritized providing exceptional customer service, ensuring that every transaction is handled with the utmost care and professionalism. My goal is to facilitate a seamless escrow process, making it as stress-free as possible for our clients.
My journey in this field began as a receptionist, where I gained valuable insights into the customer experience. Observing my colleagues as they assisted clients sparked a desire in me to play a more active role in helping people navigate the complexities of buying and selling homes. This realization drove me to work diligently, absorbing knowledge from my escrow officer and branch manager to prepare for my advancement.
As an Escrow Officer assistant, I focus on enhancing the customer experience by offering clear communication and support at every step. I believe that buying or selling a home is one of the most significant decisions in a person's life, and I strive to make this process memorable and pleasant for our clients. My commitment to excellence and my passion for helping others guide my work every day.
I am constantly seeking ways to improve my skills and stay updated on industry trends, ensuring that I can provide the best possible service. I look forward to continuing to make a positive impact in the lives of our customers as they embark on their real estate journeys.
My journey in this field began as a receptionist, where I gained valuable insights into the customer experience. Observing my colleagues as they assisted clients sparked a desire in me to play a more active role in helping people navigate the complexities of buying and selling homes. This realization drove me to work diligently, absorbing knowledge from my escrow officer and branch manager to prepare for my advancement.
As an Escrow Officer assistant, I focus on enhancing the customer experience by offering clear communication and support at every step. I believe that buying or selling a home is one of the most significant decisions in a person's life, and I strive to make this process memorable and pleasant for our clients. My commitment to excellence and my passion for helping others guide my work every day.
I am constantly seeking ways to improve my skills and stay updated on industry trends, ensuring that I can provide the best possible service. I look forward to continuing to make a positive impact in the lives of our customers as they embark on their real estate journeys.
Mar 12, 2025
Joe Liberty
She's always there when needed and is proactive in getting information to get things done. And keeps her sense of humor when it's needed ! !
Feb 4, 2025
JILL RUSH
We are just starting out, and she has already jumped in at end of day to provide valuable information.
Jan 30, 2025
Gord Wickham
Excellent work, very responsive and reliable. I would definitely recommend
Jan 7, 2025
Suzi Bicknell 1/2 of the Double Duty Agents
Natalie has been involved in our transactions for 6 years. Whatever we have thrown at her she is quick to respond, has excellent follow through, and is fabulous with our clients. Very professional and friendly. We trust her and she had an excellent trainer over the past years.
Dec 12, 2024
Shannon Biszantz
29 years in the business.....she is on top of it, following every detail every day...has to put up with my bruscqness, sharpness, and she is always one step ahead of me. Here are Carrie are such a team I cannot imagine going anwhwere else for expert service to my clients.
Dec 3, 2024
Kelela
Natalie does amazing! She’s super helpful in all areas! Helps makes the selling process so much easier🙏😊
Oct 25, 2024
Margaret Fennet-Schluetet
Natalie’s help through the process of selling my home was invaluable during a very stressful time. She was always professional, friendly and reassuring. Thank you Natalie.
Oct 7, 2024
Kamie Ulery
Natalie is amazing! I have been working with Natalie for five or six years now with my real estate business. I can always count on her for anything! Very professional, ethical and reliable! Thanks for always being there for me and my clients!
