My career in the Title and Escrow Industry began in 2004, coming from a customer service position at a bank for 10 years I felt I needed a change of direction and a fresh start. I started as an Escrow Assistant and quickly grew into a full service Escrow Officer. My banking background has helped me in understanding the escrow side and with more training throughout the years I have learned even more on the title side. I love being challenged with new files that may be more difficult or may have difficult clients. Team work is a big part my job and my team now is top notch. I have lived in my community for 25 years and have raised my son here as well. I enjoy camping, sports and spending time with my family. I look forward to the new year with more opportunities and meeting new and exciting people in the Real Estate world. Life if Good!
About Me
Branch Manager/Escrow Officer
Fidelity National Title Company of Montana
Producer No. 100119117
Michelle Guiffrida
Escrow Officer/Branch Manager
Shannon Havens
Escrow Officer
Sylvia Vila
VP/County Manager
Carly Hall
Escrow Officer
Kimberly Yelm
Commercial Escrow Officer
Wendi Jacobs
Escrow Officer
Brittany Hanks
Escrow Officer
Tiffany Simpach
Escrow Officer
Jennifer Gioia
Escrow Officer
Lana Bedker
Business Development Team
LB
Tracy was very easy to work with by text, email and phone! She was also very personable and kind when I went into the office! We had literally zero issues!!
JR
I highly recommend the Whitefish Fidelity office. I think Tracy Dugan is a miracle worker. She gives 150% and is super helpful and responsive. I'm so impressed with the level of service from this office. If you use Tracy you will be in very good hands. Thank you so much for all you do for your clients. I'm SO grateful.
YC
We are very pleased with services of the title team!
AO
Tracy and team were exceptional once again! My Canadian clients felt right at home with someone answering their questions promptly, whether in person or over the phone. Requests for estimates for the FIRPTA withholding were appreciated and right on. My calls/emails were always answered promptly. Everyone worked hard to close on time. Super impressed by the communication and attention to details. Grateful for this hardworking and smart team!! Thank you!!
TC
My escrow officer, Tracy Dugan walks on water. She would probably walk on broken glass and fire if I asked her to. Kidding aside she is amazing and does so much work for my clients. They love her like and she�s incredible.
LM
So reliable and helpful with any and all aspects of getting the transaction to completion and very much appreciated!
AO
Tracy, Kelly, Barb & Shannon are always kind, professional and helpful. I appreciate them answering emails & phone calls very quickly. Excellent communication in all transactions from setting up the mobile notary, early signing, questions about deeds/title commitments, taxes, 1031 exchange details, etc.. Clear communication with my clients, myself and anyone involved in the transaction. Thank you!!
DP
Tracy Dugan obviously cares about the customer, both the real estate agent along with the buyer and seller clients.
A job well done, thank you.
A job well done, thank you.
MA
I have used fidelity title for years now, due to the they are very prompt on getting things done. Tracy, Shannon and Kelly never miss a beat and make my job less stressful due to quick responses and actions. Whitefish Team hands down is the best in escrow
TC
Tracy Dugan and her team are always exceptional. I have followed her and her team for about 18 years. She is always a person who makes my clients feel welcome and addresses their questions and concerns. Kelly is also an incredible part of her team and they are always great communicators.
Love them,
Trinidad Trini Carreon
Love them,
Trinidad Trini Carreon
SK
Fidelity did a fantastic job, Tracy was fabulous!
KS
I've worked with Tracy Dugan for years and she's very knowledgeable, helpful and professional. Definitely recommend her!
JG
Tracy Dugan and her team are the best! Great communication throughout the transaction and a professional service all the way to the end of the transaction.
JF
Very professional and kept all parties updated through out the entire process. Great team at Fidelity and highly recommend them.
MA
Both Tracy Dugan and Shannon havens are superior to work with on closings and clients enjoy how professional they are. Also the other part of the team Kelly Harper and barb hidelgo go out of their way to make life easier for me as an agent. Karla in Kalispell is one of the best for getting title questions figured out. Wouldn?t go anywhere else for escrow
SS
i have worked with Tracy Dugan for many years and so many transactions. She is always professional and personable. More over i know if i send my clients directly to her for title questions she is through and timely. I couldn't ask for a better partner in a real estate transaction. That goes for the whole Fidelity team. Scott Strellnauer
MR
Tracy Dugan along with Michelle Guiffrida, who closed for my sellers. Both were very helpful, where as at closing seller proceeds disbursement had to be changed as per a filled Divorce Decree. I am more than happy with their professionalism in their attention to remedy the situation for an upset seller. Everything was resolved.
JG
Tracy Dugan would always returned my calls promptly. She is very knowledgeable and does her job well. I would highly recommend her.
CH
Tracy Dugan, Kelly Harper and Barbara Hidalgo are the incredible team who regularly close my real estate transactions. They are friendly, efficient, and my clients love them. I highly recommend Fidelity Title, and especially this team of professional women!
CS
Tracy Dugan is the most efficient, very thorough, extremely accommodating, and knows her job better than anyone in the valley. You?re very lucky to have her as an employee.
RT
Tracy has proven to me that she will go above and beyond to insure smooth and efficient closings ?she will initiate her own actions towards mutual goals ?
TC
This team is always on time with their closing and communicate during the closing process.
SK
Another successful closing, thanks to Tracy's perserverance and attention to detail! Tracy had dealt with this buyer before and new there may be complications. She made sure to stay on top of everything so that all parties were taken care of and we made it to closing!
Thank you Tracy!
Sharon
Thank you Tracy!
Sharon
LS
Tracy Dugan and the entire team was professional, accommodating and a pleasure to work with..
JB
Tracy is a very seasoned and professional EO that knows how to manange complex, high value transactions with diverse personalities. She can be relied on to get the deal done, on time, with excellence.
