Orlando Diaz

Sr. Loan Consultant - San Francisco - Montgomery St. Guarantee Mortgage NMLS #238849 / 1850 - CA BRE #01475255 / 01215943
Orlando has been in the financial services industry for 15 years. He spent most of that time in the area of software development, specifically developing applications that would be used by consumers, as a step-by-step customer support application. This and other areas of customer support helped him better understand the best way to provide thorough step-by-step support to his clients.

He feels that as a loan consultant it’s critical that his clients know they can rely on him as their single point of contact. He’s here to help them have a good experience and smooth transaction. He prides himself on personal service.

Equal Housing Opportunity
NMLS #238849 / 1850
CA BRE #01475255 / 01215943
Sep 16, 2020
Operations Manager
Orlando was very professional all the way to the end of the transaction process. He also made sure that all of our questions were answered. I would definitely recommend Orlando to our friends and family.
Sep 14, 2020
Orlando was clearly informed about the loan process. He listened carefully to our interests and questions. He promptly answered every text message, every email and every voicemail. We often communicated several times a day. He was always, always available and very helpful. He walked us through every step until the moment our house closed. It was an absolute pleasure to work with Orlando, because of the professional warmth and preparation he demonstrated at every step. We give him our unreserved and highest recommendation!
Sep 12, 2020
Financial Professional
Orlando helped us navigate home refinancing process and was amazing! He was in touch with us frequently to check in and to update us on what was happening. He was friendly and approachable and always able to clear up questions that we had.
He was extremely clear, thorough and patient as he guided my husband and I through the process. He was also very timely and worked hard to make sure everything was ready to go before closing.

We had such a great experience working with Orlando!
Sep 11, 2020
Realtor
After being a realtor for almost 20 years, its always nice to come across a lender who you can not only trust, but can highly recommend to your clients. It is always a pleasure to work with Orlando on any transaction. He is first on my list when I recommend a Lender to a client. Thank you for all your hard work.

Robert Hughes
Sep 10, 2020
Orlando was clearly informed about the loan process. He listened carefully to our interests and questions. He promptly answered every text message, every email and every voicemail. We often communicated several times a day. He was always, always available and very helpful. He walked us through every step until the moment our house closed. It was an absolute pleasure to work with Orlando, because of the professional warmth and preparation he demonstrated at every step. We give him our unreserved and highest recommendation!
Sep 8, 2020
Orlando not only went the extra mile, he went the extra TEN miles to secure a mortgage loan for us this summer. It was complicated and lengthy process due to coronavirus hurdles and delays at every turn, but Orlando always remained patient, calm, optimistic, and determined. I would absolutely recommend working with him. He’s fantastic, and helped keep me sane during a super stressful time for our family.
Sep 4, 2020
Vice President
Orlando was fantastic to work with. He was extremely responsive and timely and made the process so easy for all the parties involved. I would highly recommend him to others and will gladly use him again myself.
Sep 4, 2020
Orlando is all aces in our book! He walked us through the process easily and speedily as first-time home-owners! Orlando was available at all hours of the day and night and even on weekends as we were a bit needy. Thanks to Orlando and his team and the great help to us! I highly recommend Orlando who provided great service and a fantastic mortgage with low closing costs!
Sep 3, 2020
Orlando was awesome. He “held my hand” through the entire loan process, responded quickly to questions, and listened patiently to my concerns. Orly was a significant emotional support when I needed him. Thank you so much!
Sep 1, 2020
Homeowner
We had an excellent experience with Orlando. His communication was clear and concise. Things could not have gone better!
Jul 28, 2020
Refinancing is never fun, but Orlando created a smooth path to achieve our goal. Orlando is an expert in his field. He is responsive to phone calls, emails and texts. Orlando waited till the right moment to lock in our desired mortgage rate, not to early, not too late. Now we are saving hundreds of dollars per month. We recommend Orlando Diaz for all of your mortgage needs.
Jul 28, 2020
Orlando handled my loan from beginning to end with the expert knowledge of a true professional. Timely, seamless and as smooth as any mortgage could ever be. Kudos to Orlando Diaz and all the Guarantee Mortgage team!
Jul 14, 2020
Partner
Orlando was amazing. We were first time home buyers and he was both responsive and also helpful in prepping us for the process. Absolutely recommend
Jul 8, 2020
I had a pleasure of working with Orlando on two occasions, one purchasing my first home and two helping my family refinance. Neither of the two were quick and easy, but Orlando took on the challenge and helped us tremendously. It is always a pleasure to work with him and I would recommend him to anyone in a heartbeat!
Jun 19, 2020
You know how some people make you feel as if you are their only client even though they have many business activities going on? Well, that is Orlando. He constantly kept us up to date on things, guided us through required paper work, kept tabs on our transaction, and made us feel like we were his only clients. He pulled off a miracle to first get us into our house, and now helped us refinance. If you want the best, you want Orlando.
May 13, 2020
Budget Director
Orlando reached out to us about the opportunity to refinance at a time when rates were ideal for us. We were able to lock in a great rate before market and rate changes and get refinanced at a great rate that will save us a lot of money over the life of our mortgage. Always a pleasure to work with.
May 8, 2020
Home owner
Orlando was wonderful!
He was thorough and thoughtful, efficient and effective, and kind and courteous. Not to mention, he did it all during a global crisis! Thanks so much to Orlando for all the work he did to refinance our home. And thanks for responding to our emails and questions so quickly. We recommend him to anyone who needs his expertise.
Jan 29, 2020
Orlando was amazing at overcoming the obstacles in getting my loan approved. I would highly recommend him!
Jan 20, 2020
President
Orlando was fantastic from start to finish. He helped us navigate a tricky re-finance with professionalism, patience and a sense of humor! Strongly recommend working with Orlando and would refer every time!
Jan 13, 2020
In a truly insane process, Orlando was the most helpful person someone could have hoped for. Orlando was knowledgeable & professional. Most of all he was kind and responsive. He really helped us along every step of our refinance. Orlando provided clear explanations of the terms and conditions of all of the paperwork. He was patient and made certain that our interests were protected during the whole process. All actions requiring his followup and intervention were handled. We are quite pleased with his performance, and the overall experience. We are beyond grateful that he was on our side.
Jan 9, 2020
Home owner
Orlando was with me through every step of my refi. He was quick to answer all of my questions and even followed through with questions I had after the loan was refinanced. I would use Orlando again and would recommend him to anyone looking to refi.
Jan 9, 2020
Client
Orlando was timely, efficient, pleasant and got the job done. I recommend Orlando!
Jan 6, 2020
Nursing Director
Ww got it done- lots of hurdles- stars and stops, but Orlando stuck with me and it is mow done!
Dec 27, 2019
Orlando was thorough, professional and caring. Our process was long and difficult with lots of hurdles, and Orlando supported us through all and saw us through to the other side. Thanks Orlando!
Oct 8, 2019
Regional Executive
We have been working with Orlando the past 15 years with multiple transactions and he is such a professional that is easy to work with.
Responsive, service and great advice makes it so easy to do business with Orlando.
Highly recommend!!

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