Orlando Diaz

Sr. Loan Consultant - San Francisco - Montgomery St. Guarantee Mortgage NMLS #238849 / 1850 - CA BRE #01475255 / 01215943
Orlando has been in the financial services industry for 18 years. He spent most of that time in the area of software development, specifically developing applications that would be used by consumers, as a step-by-step customer support application. This and other areas of customer support helped him better understand the best way to provide thorough step-by-step support to his clients.

He feels that as a loan consultant it’s critical that his clients know they can rely on him as their single point of contact. He’s here to help them have a good experience and smooth transaction. He prides himself on personal service.

Equal Housing Opportunity
NMLS #238849 / 1850
CA BRE #01475255 / 01215943
2 days ago
My wife and I met Orlando through a mutual friend. Orlando stated that once the process started, he would be able to close and fund the loan within 30 days. We started the refinance process the second week of March and closed the second week of April. Truly Impressive. Using the secure portal, we were able to load the loan documents quickly to Orlando. Along the way, he answered all of our questions and smoothed out any potential issues. Orlando provided us with the highest level of customer service and communicated with us throughout each step of the loan process. We are truly impressed with Orlando's character as a mortgage broker and even more impressed with Orlando as a person. For anyone who is purchasing or refinancing a home, please do not hesitate to use Orlando for your mortgage loan. We recommended Orlando with the highest rating and would give 10 stars for his awesome service, constant communication and easy going nature.
Apr 9, 2021
Orlando was steady throughout the whole process. He was clear in what he needed from me and made the entire process stress-free. I would absolutely recommend Orlando in the future.
Apr 8, 2021
Purchasing manager
The best experience with Orlando. He was on top of everything that needed to be done. It wasn’t stressful. Our loan closed so fast. Highly recommend him.
Mar 23, 2021
Orlando did an excellent job getting a loan for us! He was professional, pleasant, knowledgeable and friendly. We will recommend him.
Mar 3, 2021
It was great having Orlando work with us on our loan. He was very professional and is excellent at what he does. Would highly recommend!
Feb 18, 2021
Managing director, Kavli institute for particle astrophyiscs and cosmology, Stanford University
A friend recommended I contact Orlando. It was a pleasure working with him. He is prompt, patient and professional.
Jan 27, 2021
Orlando was recommended by a friend. We enjoyed working with Orlando, he was very knowledgeable and responded quickly with any questions or issues during our refinance. We would definitely use him again and would highly recommend his services.
Jan 13, 2021
This is the 3rd time I worked with Orlando. He is thorough, takes the time to explain information, has great follow-up skills and is a pleasure to deal with. Whether it is buying another property or refinancing, I will be contacting Orlando.

Dec 18, 2020
Orlando is terrific. He was on top of everything, happy to explain anything, patient and fast. Great working with him!
Dec 18, 2020
Orlando was great. Very communicative, always attended to our questions and request, he guided us thru the process and saw us thru to the finish line.

I will recommend him to anyone looking for a loan.

Dec 14, 2020
Broker
Orlando was great to work with. In an aggressive market Orlando was patient and knowledgeable in assisting my clients in ultimately finding, financing and closing on their home.
Dec 12, 2020
Working with Orlando made my whole refinance a breeze. He kept me informed during the whole process and was very responsive to any questions I had. It was a pleasure working with Orlando. I highly recommend him.
Dec 9, 2020
Working with Orlando was great - he was patient, knowledgeable, efficient, and fast. We highly recommend him and hope to work with him again in the future.
Nov 24, 2020
Working with Orlando was a pleasure. His communication is excellent, he was always very responsive to all my questions. He went above and beyond to make sure we closed without a hitch.
Nov 14, 2020
Very profession, efficient , and friendly service. Many thanks!
Nov 6, 2020
Orlando is extremely well versed in the mortgage market. He has a very strong attention to details and excellent follow up. My refi was way more complicated than most, given a home equity line and Covid related issues. Could not have asked for a better broker to help navigate these challenges. Would highly recommend Orlando.
Nov 1, 2020
small business owner
Thanks Orlando, you came through again.
Oct 27, 2020
Sr Director, Talent Acquisition
Orlando is amazing!
He’s knowledgeable, responsive, calm and creative! He is truly a rock during stressful times and I appreciate his cool, calm, collected demeanor! I highly recommend Orlando and will certainly look to him for any future loan business!
He is the BEST!!!
Oct 26, 2020
Excellent service!!! Orlando is knowledgeable and efficient. He's a great communicator throughout the process.
Oct 26, 2020
Realtor
Orlando is amazing to work with! He is personable, professional, and confident. My clients loved his process of educating them and providing up to date dialogue to get a unique lending situation secured and closed. We even closed early!! I look forward to the next transaction!!
Oct 23, 2020
Consultant Manager
I highly recommend Orlando as a Loan Consultant without hesitation. He was incredible guiding us through the entire home purchase process. Initially he help us understand how much home we could afford. This allowed us to narrow our focus. Given the current housing market it was critical that we move fast, and Orlando was fast. He shepherded us through the all the documentation that was needed. All was in place before we made an offer. Once our offer was accepted Orlando played to role of the Quarterback of the team coordinating effort of the Real Estate Agent, Lending Companies and the Escrow Officer. When we hit a roadblock Orlando just knocked them down. Lastly, in choosing a Loan Consultant, it is imperative that there is a relationship where you can ask any question no matter how mundane and can ask as many questions you have without feeling hesitation. Orlando is that type of Loan Consultant. I am a client for life!
Oct 22, 2020
Outstanding Communicator. Incredibly knowledgeable!
Oct 22, 2020
Orlando was excellent at communicating, upfront and honest about fees and costs. Process went very smooth.
Oct 21, 2020
COO
Orlando is awesome. He helped educate us on the type of loans that could be applied for and the best possible solutions available to us to purchase the house we wanted. He was patient and walked through each and every step in the process. In the end we were able to close earlier than anticipated.
Oct 21, 2020
Real Estate Professional
I'll preface: I am a real estate agent in the East Bay Area. Orlando has been one of the most communicative lending professionals I've had the pleasure of working with. From setting client expectations to timelines in getting pre-approvals, to managing underwriting in escrow...each transaction has always been smooth. We move quickly here in the Bay Area, and the market really demands lenders who simply "get it done." Orlando embodies this unequivocally. He gets it done. I'm proud to know and work with him.

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