Mar 8, 2024
Military Training Instructor
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When we began our home search, Crystal name was given to us as Highly Recommended, and I fully agree! Crystal is an amazing agent. She is very professional and knowledgeable and made the home-buying process pleasant and a whole lot less stressful. We are a military family who decided to purchase our first home on the gulf coast after deciding to stay after retirement. Crystal, and her entire team at NextHome, stayed in in contact (Text, phone and e-mails) with us and kept us updated throughout our prolonged search. We had a somewhat flexible timeline, and that allowed us to look at quite a few houses over several months. Crystal was able to accommodate our requests to view homes very quickly and during times that worked for us. Additionally, knowing that we were first-time buyers, she went above and beyond to explain additional costs/etc. associated with a home purchase. As a veteran, she is also familiar with some of the ins & outs of VA financing. She was with us every step of the way and was very positive and fun to talk with. Never once did my wife or I feel that we were "just a job". Crystal was very honest and I could tell she truly cared and wanted the best for us! She was extremely patient and never pressured us to make a uninformed decision. In the end, she was able to find us a house that fit our needs, was in our budget, and maximized our VA benefits as well. I felt that Crystal and the NextHome team treated us as family and not "just another client". I would 100% work with Crystal again and will recommend her to anyone who is looking for a home.