Alise Roberts
President
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As the owner of a small business, I can attest to the importance of top notch customer service. Having employees that are available, know the product well, and handle interactions with a friendly, can-do attitude can make the difference of a company succeeding or not. It brings customer satisfaction that cements relationships and continued business when there are other options available. Ahmed is the epitome of this and SmartZip is lucky to have him on board. He exudes patience and friendliness with every interaction and was available even when it was well after hours being we are in different time zones. It makes me excited about my relationship with Smartzip and I know that employees like him will assure my success in what I have invested.