I joined the title industry in 2006, after having worked in banking/lending since the age of 16. My passion for numbers and real estate runs deep, and is evident in the level of energy and expertise I bring to the office each day. My colleagues would describe me as personable, detail-oriented and a strong communicator. I love what I do, and I’m a natural at keeping clients happy and confident throughout a transaction!
My goal is to make the Escrow process as smooth and seamless as possible, making my job look easy in the eyes of my clients. When they walk away from the closing table with a smile, my heart is happy!
I’m a native Oregonian, with a degree from University of Oregon (GOOO DUCKS!) and I love the Blazers (Rip City!). When I’m not working, I’m enjoying sports, playing recreational dodgeball, volleyball and kickball.
I’m excited to show you how working with me will enhance your business!
About Me
Escrow Officer
Chicago Title Lloyd Center
Charissa Cooley
AVP, Branch Manager, Sr. Escrow OfficerJennifer Hunt
Escrow OfficerKelsey Schaber
Escrow OfficerAmy O'Brien
Residential Escrow Manager, AVPSteve Skare
AVP/Senior Escrow Officer
SN
Charmaine was excellent to work with, even when we had VERY detailed buyers who questioned nearly everything she did. She was patient and so professional working with them. I would absolutely do another transaction with she and the team again!
ME
We were first time home buyers and had a wonderful experience with Charmaine! She was incredibly quick with communication and made sure we felt comfortable and understood each step of the process. Closing was entirely painless and we’d definitely recommend Charmaine and the Chicago Title team.
MD
Charmaine helped make my home sale incredibly easy. She was very helpful, accessible and detail oriented. The paperwork for the sale didn't have a single issue. Would highly recommend.
PG
Charmaine was an absolute delight to work with. Thorough and helpful, she made the process straightforward and easy to understand. I will absolutely work with her again if the opportunity arises. Thank you so much Charmaine!
VA
I cant say enough about Charmaine and how she performed. Excellent customer service, knowledgeable, patient. Everything went very well in terms of time, accuracy, preparation. Always on task.
If i given choice next time i choose this company and particularly Charmaine.
If i given choice next time i choose this company and particularly Charmaine.
JP
Charmaine was so efficient and good at her job that the process was incredibly smooth - so much so that you almost don’t notice her doing the work! That’s expertise!
JP
Charmaine was so efficient and good at her job that the process was incredibly smooth - so much so that you almost don’t notice her doing the work! That’s expertise!
JL
Charmaine is always fantastic to work with and I'm always so happy to see her name as Escrow on any files! She is communicative, thorough and takes great care of all parties on the transaction!
AB
Charmaine did a fantastic job helping my husband and I buy a home. We are expats that have lived overseas for many years and are in the process of repatriating to the US. While still living overseas we found the perfect house and decided to buy it before our actual back to the US. Needless to say that there were a lot of moving parts that needed to be done for us to buy a house from afar, specifically having to make an appointment at the US Embassy to have documents notarized. Charmaine did such a wonderful job making sure we had everything that we needed, that we understood what we needed to get notarized, and she also made sure that we had the documents with enough time before our appointment so that we could ask questions about what was in need of notarization.
It is quite stressful buying a house when you are expats living overseas. Charmaine did a fantastic job of alleviating that stress. Thank you for helping us purchase the perfect home for us to repatriate into and readjust to living in the US. It is our own little piece of heaven.
It is quite stressful buying a house when you are expats living overseas. Charmaine did a fantastic job of alleviating that stress. Thank you for helping us purchase the perfect home for us to repatriate into and readjust to living in the US. It is our own little piece of heaven.
PR
Charmaine was a pleasure to work with securing our new home in Portland. She took a lot of pride in her work and was always ready to assist when called. She also shared the details of the process so we knew what to expect. It had been 30 years since we bought a house, and things have changed. Thank you Charmaine.
VV
Charmaine made this process very easy for us. She was always available for any questions we had. I highly recommended her. Thanks ????
SS
Charmaine Learnard is an amazing Escrow Officer! Her communication was fantastic, she got everything I requested my way as soon as she reasonably could and more importantly made it easy for my clients to have a seamless and smooth closing. 10/10, would recommend to everyone!
A
The whole team is top notch! I have worked with Stephanie and Charmaine for years. They are consistently excellent to work with. Thanks team!
AP
It is expected that you will get some hand holding in the process of selling or buying your home but in this instance I received above and beyond guidance, kind words, and service. The closing was delayed due to many issues out of my control and Charmaine reassured me, helped navigate the roadblocks and even helped get a mobile notary sent to expedite the process. Charmaine is amazing, she really is an incredible asset to Chicago title. I am truly grateful.
LC
Charmaine is a wonderful person and escrow officer! She has helped me with multiple sales over the last year. Any questions that clients or I have had were always answered quickly and thoroughly. Her organization and communication even made it possible to close early this time around!
Charmaine always makes sure my clients are taken care of. In addition to assisting my clients, she also makes sure I have the tools and resources I need in order to better serve my clients. She makes closing fun and easy! Thank you!
MA
Charmaine was a delight to work with. She was very timely and made the escrow/closing process very smooth. My clients were impressed how easy the process was working with her. Thank you Charmaine!
AK
Who knew signing heaps of documents would be so fun! Charmaine's communication and expert knowledge made the process of buying a home for the first time a great experience. She was so much fun during signing and helped to make it a special day.
CM
Charmaine was amazing! We had never encountered a buyer that was so detached from the process and a mortgage broker that passed the buck to who they shopped the loan to but Charmaine was there with amazing follow up and a ultra positive attitude about the situation. She definitely went above and beyond to get this one closed. My seller and I thank you so very much!
EJ
This might be the most relaxing and unstressed transaction I have ever had. Charmaine made the whole process very efficient and smooth. Clear instructions and step by step guidance. I highly recommend her if you need escrow service.
RR
Charmaine was very helpful leading up to and during our whole closing process. She kept track of all the details and last minute changes expertly so that we could feel confident that everything was as it should be. She was patient and helpful during closing and made sure all our questions were answered. A pleasure to work with.
IP
Charmaine was great during our recent transaction. Communication was top notch just like you hope for anytime you're representing someone in one of the biggest purchases they'll likely ever make. Would recommend 10/10 :)
MM
Charmaine was so great to work with!! She answered all of our questions and kept us updated on the status of our house sale! Everything was completed quickly and effortlessly for us!! She even sent a notary out to our house to sign the closing documents!! I would definitely recommend using her for all of your title needs!
AM
Charmaine is amazing! She was quick on communication when warranted and made the process extremely easy and stress-free. I definitely hope to work with Charmaine again in the future!
TB
Charmaine was so incredibly helpful throughout this entire process! She was professional, knowledgeable and always there to answer any questions I had. I’m very happy she assisted me and would recommend her to anyone who needs these services. Thank you Charmaine!