Jun 7, 2015
John and Asa provided simply incredible service and support, it was an absolute pleasure working with them and I recommend them to anyone considering re-financing their home loan. Previously I attempted to re-finance with other agents and companies, and it was an uphill battle requiring my constant attention and outreach to the refi agent. I also ran into circumstances where promised of rates were made, then late in the process learning the cost/benefit of refinancing would be next to nothing. John was upfront from the beginning, he was honest, knowledgeable, and most importantly, available and pro-active with communication. Everyone who played a role in the process, from his Admin (Asa) to closing (Rhonda) to mortgage insurance referrals, were fantastic, it was a first class experience all around!